WW
Willem W
1 reviews | Active since Jun 2021
04 Jun 2021, 14:00
Vodavom is taking my money
Good day,there is one cellphone connected to my Vodacom account .As from Oct 2020 another number were added to my account.I reported it to Vodacom, but still this amount has been deducted monthly. .I reported it several times without solving the problem. I do not know what to do to get this resolved. Vodacom ref :EC-168V-2855L8 & EC-17JY-3P6OQO .
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Vodacom's replyOfficial
04 Jun 2021, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2021, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team