VODA*******
VODA*******! So I posted on this amazing platform on the 11th of May as this seems to be the ONLY way Vodacom listens! I got a call to say they will sort out the account and credit the R100.88 they charged me within 24-48 hours. And received an email confirming this. Just checked my credit score and VODACOM shows an accountin arrears. I then checked my account (which has been cancelled) and it now shows I have an amount of R255 outstanding on my account!!!! WOW!!! Absolutely useless. I'm livid!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team