MM
Morwesi M

1 reviews | Active since Jun 2020

10 Jan 2022, 05:10

Vodastore must be closed with immediate effect!

Vodacom, please close your vodastore and stick to what you know best.... Selling cellphones and contracts! I ordered goods 2 months ago and logged a call to return some of the goods and guess what I'm still waiting for them to collect the goods! even after several follow ups still nothing!!! I ordered goods 2 weeks ago and I am still waiting for delivery! But if it was a contract, I would have received it! Try contacting the customer service department of this vodastore and you will be told there is no direct number to contact them and you have to go through the vodacom customer service help line they will put you through.... The agents take you from pillar to post before you are put through to the right people. I'm so disappointed in vodacom xem! Trying to get hold of the agents who work at Vodastore is a real night mare😒

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2022, 08:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team