Vodastore Blue Route SHOCKING

<p>I went into the Vodashop in Blue Route Mall Tokai Cape Town on Sunday 30 July 2017 to get my daughter a new phone, change my Flexi 110 contract to a 3Gig Data only contract and do a Sim card Swop.</p> <p>1st my daughter wanted the Huawei P8Lite 2017, they had stock for "UPGRADES ONLY" but not for new contracts(Manager told me Monday that the phones were keeped because of a price increase) against CPA "Right to Equality in the Consumer Market and Protection Against Discriminatory Marketing Practices " was also charged R105 for a new SIM (R0.99 prepaid) for the new contract phone.</p> <p>2nd my Sim Swop was loaded then canceled while I was sitting in store as per VODACOM call center for reasons unknown</p> <p>3rd I was billed yesterday R119.49 for the Flexi 110 and never recieved any Airtime(contract was on a Blackberry 9720 so DATA no issue) Found out today while on a 1hour call to VODACOM that the contract change was also canceled while I was still in store although I was billed a "UPGRADE FEE" R150</p> <p> </p> <p>VODACOM has said that this is between myself and the store even though they(VODACOM) get my monthly contract fee. I see the store as a agent(salesman) of VODACOM and find it odd that they pass the buck saying their hands are tied. </p> <p> </p> <p>I put it out there if for nothing else to warn people of this practice :/</p>