PE
Paul E

1 reviews | Active since Sept 2013

04 Feb 2021, 17:58

VodaSPAM we are technically unable to stop spamming our clients

VodaSPAM for the max if they put in 1/100 the effort they do in spamming their client to provide a proper service then you could probably walk from here to the UK and have 5 bars all the way Today spam message

Hi :-) Your contract term for 082... will soon come to an end. Upgrade today to one of our latest deals, click here to view: http://voda.com/dealsheet or visit a Vodacom outlet. Should you not upgrade, your contract will continue on a month-to-month basis and any discounts may fall away. T&Cs apply. Vodacom

Every day of the week And their employees is either unable to turn it off or they enjoy making their clients irritated

0
Replies (3)
Vodacom
Vodacom's reply04 Feb 2021, 18:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PE
Paul E's update05 Feb 2021, 10:19
Reviewer Update
Vodacom stated

"Our records indicate that you have been opted out from receiving these notifications. This process can take within 2-3 working days."

Well we are going on multiple weeks since you stated I am opted out and yet I still get these messages every single day of the week
On both my phones
The only time I do not get these is over weekends

So you 2-3 working days seems to not be working
PE
Paul E's update09 Feb 2021, 06:33
Reviewer Update
Spam continues

Hi :-) Your contract term for 082... will soon come to an end. Upgrade today to one of our latest deals, click here to view: http://voda.com/dealsheet or visit a Vodacom outlet. Should you not upgrade, your contract will continue on a month-to-month basis and any discounts may fall away. T&Cs apply. Vodacom