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segomotso M
1 reviews | Active since Aug 2020
31 Aug 2020, 08:26
VODASHOP VRYBURG/Vodacom
i have a contract with Vodacom, i took my phone for repairs and its been close to full four months now paying for the phone that i don't have or use. i have been calling Vryburg Vodashop very week-day making follow ups. Only this month after going to the shop (i leave 70km away from vryburg)i was told that my phone is missing, they don't how it got lost and they still investigating, only after the investigation they can tell me whats the way forward.
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Vodacom's replyOfficial
31 Aug 2020, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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segomotso M's updateReviewer Update
31 Aug 2020, 11:47Thank you.
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segomotso M's update31 Aug 2020, 11:47
Reviewer Update
Thank you.
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segomotso M's updateReviewer Update
04 Sept 2020, 12:13its been 4 day and i'm still waiting for the call
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segomotso M's update04 Sept 2020, 12:13
Reviewer Update
its been 4 day and i'm still waiting for the call