Vodashop V&A Waterfront have the worst instore staff

<p>I have a query with Vodacom since January 2016 which they are refusing to resolve.</p> <p>They have debited our bank account after contract was terminated. Left 1 out of 4 numbers active so they can ***** our money. I went in to Vodashop V&A where I left a message for THE ONLY customer service person, Roger, in store to call me back, 1 week and about 10 phone calls to the shop later I still have not heard back from them. Also tried to call the store manager, Shafiek, on his direct line which he does not answer and od=f course his mailbox is full!!!</p> <p>I know that Vodacom does this in hopes that people get tired and just leave the matter.</p> <p> </p>