Vodashop poor customer service

Good day, I was at Vodashop in Sasolburg today(10.8.22) at +- 16:15. As we entered the shop a lady approached us. We explained that we want to look at the price rage of the s22 for 24months as it only shows the price of 36months in the vodacom booklet. She then reffered us to a gentlemen also working at the shop and he reffered as to Elsie hence he was busy with another client on the phone. We spoke to Elsie and explained that we only need the price range for the s22 on 24months. First she said that their system is dowm , but then the gentlemen said its back online. She then had the excuse of we had to apply then only she can see the deal because otherwise she needs to go through the whole proses for nothing. I worked for vodacom shop previously and I know this is not the way to treat customers. She rolled her eyes and also what i noticed is that she didnt have a name badge on, as the other consultants. After we left the shop I went back in to get her name. She had a whole attitude with us.