TM
Thulani M

1 reviews | Active since Jun 2015

13 Apr 2018, 11:13

Vodashop Not Honouring Their Warranties

Vodacom does not honour their warranties. Bought earphones for about R400-00 that have a 2-year warranty; written on the pack. They gave in exactly a year later but the Vodashop refuses to replace them, claiming their warranties on earphones are only 6 months. False advertising.

0
Replies (2)
Vodacom
Vodacom's reply13 Apr 2018, 11:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Apr 2018, 15:54
Official

Good day

Once again thank you for your patience.

I have been advised that you have contacted and the matter has been attended to.

Regards

Kim