RV
Rika V

1 reviews | Active since Aug 2023

17 Aug 2023, 09:20

VODASHOP MIDDELBURG MALL

Vodashop Middelburg Mall Mpumalanga, NO CUSTOMER CARE. Sales man gave false information and Manager as well as Region Manager/s give no support to customer. Important to know that Vodacom Customer care cannot help any customer if buying a contract phone at Voda shop. There is also NO COOLING OFF PERIOD when signing a contract.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2023, 09:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team