Vodashop just doesn't give a DAMN

<p>I went to Mosselbay Vodacom in order to receive my first ever contract after my Iphone 5 finally gave up on life.The saleslady was friendly and we quickly sorted out which contract and phone package to purchase. We were asked for details such as copy of ID, proof of residence as well as bankstatements - all of which was presented on the day. The trouble started when we left.... According to Vodashop it takes 24 - 48 for the contract to take effect. So we waited...and we waited....and we waited...6 days later I finally phoned to see whats up. Very apologetically Caren explained that they could not in fact activate the contract since they did not have a copy of ID (even though the ID was presented to them on the day) we then forwarderd it again via emial and phone...uhhmmmmmm QUESTION? would I have been notified after the 6th day that this was the issue? Apparently not. The 7th day I phoned and spoke with Abigail - and never got past her in order to speak to a very busy and extremely elusive MEGAN who would apparently sort things out. I finally reached MEGAN and guess what? it was Friday afternoon 5pm so again i had to sit with a phone in which UNKNOWN appears every time someone dials (not one of them turned out to be VODASHOP by the way) and not data or airtime...Monday afternoon Abigail is on her post and hedging calls as usual. I wonder if maybe if I keep on phoning every hour on the hour whether I may finally reach the ever busy MEGAN at 5pm? The excuse is inevitably MEGAN is busy with a client. The question has to be asked... - am I not a client? and since I already paid and am waiting for Vodashop to assist me after the fact - what does that say about Mosselbay Vodacom? Maybe the title gives a clue...</p>