GM
Gezina M

1 reviews | Active since Jul 2016

28 Apr 2017, 09:47

Vodashop in Cresta still no stock of Top Dog vouchers

<p>Hi, I performed an upgrade at the Cresta Vodashop on 12 March 2017 with consultant Toni. The promotion I signed up for included a free Top Dog Education voucher, which to this day I haven't received as the shop is out of stock! More than a month and a half... How do you run a promotion without stock?! Meanwhile the other upgrade I processed at the Vodacom shop downstairs in Cresta and received a Top Dog Education Voucher same day! WHy don't these shops talk to each other? Yes, different owners, but at then end of the day all Vodacom to me :-(</p>

0
Replies (3)
Vodacom
Vodacom's reply28 Apr 2017, 10:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

GM
Gezina M's update01 May 2017, 10:15
Reviewer Update

I'm not a happy customer. Still no contact from your consultant!

GM
Gezina M's update30 May 2017, 11:34
Reviewer Update

Still no reply! Vodashop in Cresta sucks!