1 reviews | Active since Mar 2009
Vodashop Fourways - signed contract, no service
I signed a contract at Vodashop in Fourways on Sunday and was told that my number would be ported on Monday. My number did not port on Monday and I had to call to find out what the problem was. I was then told it would take 24 hours and noted that it had already been 24 hours. I was immediately told it will take 48 hours instead. On Tuesday my number didn't port and I called back again. An explanation was given to me and was told I would have feedback by 10 am on Wednesday. I once again had to call back on Wednesday at 10.30 am and received sms's about the port being approved and was assured it would happen on Wednesday. Today is Thursday and the port has still not happened. I've notified Max at Vodashop and he said it should have been done but I've had no further feedback. Can somebody at Vodacom help me to port my number? It shouldn't be this complex.
Good day, Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
Good day, Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Randall October
Vodacom Consumer Website Team
