Vodashop - Customer service with lies and deceit

I had done an upgrade at Vodashop around the 10th of May 2015 and the phone I selected was suppose to come with a Sony smartband. I was informed at the time of upgrade that there was no stock of the smartband and this will be in store approximately one weeks time. It is now nine weeks later and Vodashop **** because no smartband. I had to call the store numerous times requesting assistance in knowing when the items was going to made available to me, requesting the Vodashop manager to call me, as when ever i requested to speak to the manager, the manager had always stepped out and to date has not bothered calling me in regards to the above. the so called second in charge was arrogant and rude and when I had inquired as to the deliver he **** that stock was received in their warehouse and the following day i was told by their sales there is still no stock. Lies and deceit seems to be Vodashop Customer Policy . I logged a complaint with Vodacom and was called by Vodacom and after a few calls.....even Vodacom disappeared. I hav now been paying for a item that i do nt have. Hello Peter is my last hope to warn others as Vodashop is quick to have the customer pay minus the delivery