Vodasham

<p>Dear Vodacom, after a previous review you promised that a consultant would call me. That never happened. I called again today. The situation is as follows:</p> <p> </p> <p>I upgraded my phone over the telephone in middle December. The consultant promised that the phone would be delivered. I gave an address, a phone number and a floor number. It never arrived. I called five times, waited many more hours, was cut off five times. No phone, no call, no help. On the last call I told the consultant, before being rudely cut off, that I was NOT available on that address for the next ten days.</p> <p>I called today. AGAIN. The phone had been sent back to Vodacom. The application had been cancelled. I must apply for a new upgrade.</p> <p> </p> <p>Do you wonder why I think Vodacom provides the most atrocious service I have ever been given?</p>