SD
Sarel D

1 reviews | Active since Jul 2021

05 Jul 2021, 11:28

Vodashake

On saturday I went to redeem a prize I won on voda shake for an extra bucket if you buy a bucket at hungry lion. I Waited an hour in the q to be told the wicode isn't working. I phoned 135 to report it and was told I will be phoned back with a new code. Waited another half an hour and decided to buy family feasts because I had family waiting for food. I feel that this is totally unacceptable, it is a waste of fuel and time. Now I am told that the voucher is working, I should go redeem it? It is monday, I am at work and how will I be able to eat 42 pieces if chicken alone! Voda shake Is a ****! Ridiculous service and I will be taking my business elsewhere in the future

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2021, 12:28
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team