1 reviews | Active since Apr 2010
VODA**** *****S AIRTIME
Dear Voda****<br> I have a monthly contract with you, I receive airtime and pay extra for a data bundle. Every time the data bundle is depleted you send two 'courtesy' sms's to notify me...However this month I did not receive any sms's so all my internet usage depleted my airtime... Now for a big company like yourselves, this is probably no big deal, the operator I spoke to found this extremely funny & proceeded to giggle on the other side while I was enquiring... I was then told these notifications are sent from Vodacom as a ' courtesy' & some months I wont receive these sms's... Really Vodacom how sweet of you to decide when you feel like being nice... Never the less, considering you are by far the most expensive server provider, I have been using Vodacom for the past 10 years and today I have decided up yours Voda**** I shall cancel my monthly contract & move to Telkom!!! You wont feel the knock, I mean I am one measly little person in your books.... And that is okay.... You don't need an unhappy customer like me & I wont need a crummy, expensive, bad attitude server provider like you. It is a win win situation... (Although I will still win by moving to Telkom)
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
