1 reviews | Active since Aug 2018
Voda****
One of the greatest disappointments during the last year's lockdown is Vodacom. While they pretend to care by sending out irritating sms's that profess to "help" you to "stay safe", in fact they offer absolutely NOTHING to help their clients. We have had no signal at our house for more than a year (hopefully I never have a problem or need to contact emergency services) and our signal at work is off and on. They cannot keep the towers operating under normal circumstances but it is even worse during power outages as they have not replaced the ****** batteries. I believe they only keep their clients because there is NO alternative (the other service providers are even worse). They have sent me an sms survey twice to ask about my 'experiences with Vodacom' but they have obviously never read the answers given (or they just don't care). Management is probably just stuffing their pockets with our money as usual instead of maintaining systems and keeping things going. Sick and tired of businesses in the "new" SA just *****ing money and doing nothing else. All you get are excuses and fingers pointing in the other direction.
