HM
Hasan M
1 reviews | Active since Jun 2013
15 Feb 2021, 10:36
Voda****
I purchased Dischem vouchers through the Vodabucks store in November.
Two of the vouchers did not work. I have been in contact with both Vodacom and Dischem since then. After almost 3 months of back and forth questions, Vodacom now requests me to authenticate myself as the account holder. Really??!!
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Vodacom's replyOfficial
15 Feb 2021, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team