Voda**** data bundle depletion issues.

On 09/12/2019 I purchased a 1GB 30days once off data bundle, on 19/12/2019 I purchased another 3GB 30days once off data bundle. According to the vodacom app the bundles expire on 09/01/2020 and 19/01/2020 respectively but are both depleted, however the data usage tracker shows that I have only used 1.08GB of data since 09/12/2019.

What makes this worse is that there is no way of making a complaint using the vodacom, it only gives you the number to phone customer care. I really do not have any patience or energy to be placed on hold and be transferred multiple times to get nowhere.

Where the hell did the other 2.92GB of data go Vodacom? Who is going to refund me the airtime that was billed at R2. 50 a MB as data after my bundles mysteriously were depleted without any data being transferred by my phone?

This is also not the first time this happened, but it is the first time that I have taken the time to gather actual evidence before it disappeares.

I consider this to be theft and ****************. Really pathetic service and ********* business practices.