SN
Sly N
1 reviews | Active since Nov 2018
13 May 2021, 10:01
Voda****
Have been using my prepaid number since 2014, 2 years back i took a contract with Vodacom and requested that they convert my number to contract, 2 years later the contract is coming to an end, i request termination of contract. Only to be told to keep my number as prepaid i need to load minimum R200 airtime monthly to keep the number active. Really vodacom what kind of **** is this?
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Vodacom's replyOfficial
13 May 2021, 10:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2021, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team