VODA****

Please Help,

Have now spent a very long time holding the line for a manager at the customer care center. I need to send an sms to the City of Cape Town to confirm that they are sending my monthly rates and taxes bill to the correct email address. Now I am told that because I have a contract that has loads of free minutes I cannot sms to this number as it is a shortened number. Since when does Vodacom decide which numbers I am able to sms to and which numbers I may not sms. I have paid been paying Vodacom between R 10 000 and R 12 000 per year for the last 5 years and has sent less than 10 sms's, now that I need to send an sms, which does not have additional costs as it is to the City of Cape Town, I cannot. Please ask Thabiso and Nolothanda what I am talking about, they assisted me with wasting 20 minutes of my LIFE this afternoon.

Feel *****ed and will not load airtime as they told me to do, what the HELL have I been paying them for???????? I have never needed to load airtime in 5 years as I am on a very expensive contract, that covers EVERYTHING!!!!