sL
sam L
1 reviews | Active since Sept 2013
01 Feb 2018, 09:55
VODA****
I signed a vodacom contract in Jan and was unknowingly subscribed to 89 WASP services linked to vodacom which too off a minimum of 24 per day. They told me i clicked on a link but i had noteven used internet with this number yet. Further, i have not seen a cent of the airtime i am paying for.
PLEASE GUYS....THERE ARE BETTER NETWORKS OUT THERE. DONT SIGN UP TO VODA
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
01 Feb 2018, 10:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2018, 10:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
sL
sam L's updateReviewer Update
01 Feb 2018, 10:36i want a refund re the ******* suscriptions which is in breech of the consumer protection act and WASPA code of conduct for deviously signing me up.
sL
sam L's update01 Feb 2018, 10:36
Reviewer Update
i want a refund re the ******* suscriptions which is in breech of the consumer protection act and WASPA code of conduct for deviously signing me up.
sL
sam L's updateReviewer Update
01 Feb 2018, 10:36i want a refund re the ******* suscriptions which is in breech of the consumer protection act and WASPA code of conduct for deviously signing me up.
sL
sam L's update01 Feb 2018, 10:36
Reviewer Update
i want a refund re the ******* suscriptions which is in breech of the consumer protection act and WASPA code of conduct for deviously signing me up.
sL
sam L's updateReviewer Update
01 Feb 2018, 10:36call ***
sL
sam L's update01 Feb 2018, 10:36
Reviewer Update
call ***
sL
sam L's updateReviewer Update
05 Feb 2018, 12:16note: Vodacom never followed up.
sL
sam L's update05 Feb 2018, 12:16
Reviewer Update
note: Vodacom never followed up.
Vodacom's replyOfficial
18 Mar 2018, 15:39Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Vodacom's reply18 Mar 2018, 15:39
Official
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Vodacom's replyOfficial
19 Mar 2018, 10:32Dear Sam,
As per our recent conversation,
The above query is resolved,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Vodacom's reply19 Mar 2018, 10:32
Official
Dear Sam,
As per our recent conversation,
The above query is resolved,
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,