Voda****

I am extremely unhappy with the treatment and *********** people I keep dealing with regarding the mess up they continuously do in my account handling. I don't know even want to get started on the person/ people handling their Twitter account.

Vodacom DOES not debit on the agreed date, charges a fee for a "bounced" debit order that never even took place. The first month I let this slide although it was directly affecting my credit score due to an account being in arrears which is something outside my control. Up to this date I do not know why they do not debit on the agreed date even after reconfirming it for 2 months straight.

I am tired of having the same conversation each and every month, answering stupid questions over and over again, I'm tired of meaningless apologies and absolutely no change, I'm tired of being charged for no reason and demand better.

I need someone to account for this mess up, I demand an explanation and I will NOT pay any extra charges for a mess up VODACOM is responsible for.