PT
Peter T

1 reviews | Active since May 2020

31 May 2020, 11:14

VodaPlay Subscription

Vodaplay are charging me R5 a day and I did not subscribe. I also cannot find anyplace to unsu

0
Replies (2)
Vodacom
Vodacom's reply31 May 2020, 12:46
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply01 Jun 2020, 12:57
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and advised accordingly. 

Regards,

Vodacom Consumer Website Team

Best regards,