mVdl
marlise Van der linde
1 reviews | Active since Jul 2019
19 Jun 2023, 13:23
VODAPLAY!!!! HORRIBLE
Horrible.... The VODAPLAY app is terrible it has been keeping me on hold about my wallet for almost a month now. I have reported it and followed up numerous times. I tranferd money from my linked bank acc on the 04/06/23 and the money never went into my wallet i have been contacting them weekly.... And nothing. Poor poor service the consaltants keep telling me that the quiry has been loged and today i was told that it has been closed yet no money in my wallet.
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Vodacom's replyOfficial
19 Jun 2023, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2023, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team