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ruwayda P

1 reviews | Active since Jul 2012

26 Nov 2015, 12:12

VodaPhone Tab

to whom it may concern i just received call about my tab that went in for repair,and to my suprise VODACOM cannot repair the Tab and say that i can pay r798.00 to replace the Tab i just feel if they cannot repair the Tab i should not be charge for the Tab if Vodacom cannot fixed there product and the Tab is still under Warrenty ,i already had bad service the day i went to booked in the Tab for repaired the Tab is not even worth for the amount they charge me i paid R1399. for the Tab and to pay that amount i can buy new Tab ???<br> Vodacom had the most bad service from 1-10 i will say 1 they alway say one in the contract and if something happen to device than they come with all the nitty critty`s ???

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Replies (1)
Vodacom
Vodacom's reply26 Nov 2015, 13:40
Official
Hello Ruwayda P,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team