VODAPHONE TAB

I AM SO UPSET I JUST RECEIVE A CALL FROM VODACOM HEAD OFFICE AND WAS TOLD DIFFIRENT STORE MONTH AGO A GUY BY THE NAME PAUL CALL ME AND SAID HE WILL TRY TO SORT OUT MY QUERY AND TO RECEIVED THIS .JUST SAY OUT THERE VODACOM PEOPLE DONT KNOW WHO IS WHO IN THERE BUSNESS AS THIS LADY ASK ME NOW WHO IS PAUL AND FROM WHERE IS HE I AM NOT SATISFIED WITH HER STORY SHE GAVE ME THE TAB IS MANUFATURE FAULD IT IS TOUCH SCREEN AND I CANNOT EVEN OPEN AS THE BUTTONS NOT WORKING AND FROM PRESS HARD THE SCREEN CRACK AND NOW I WAS TOLD MY WARRENTY FELL WHEN THE SCREEN CRACK JUST ******** I NEED SOMEONE SORT OUT IT NEARLY NEW YEAR AND VODACOM STILL DID NOTHING AS THEY CANNOT FIXED THE TAB ...