Vodaphone live Cancelletai0n and refund
<p>I have tried to cancel a vodaphone live subscription to a newspaper which all of a sudden appeared on my bill from January 2016 for R60.00 incl vat.I phoned vodacom and got a ref number 1- ********** 7803 and was told it would be cancelled, i also requested a refund.</p> <p> </p> <p>I recieved a sms to tell me it was resolved on the 17 nov.</p> <p>My December bill now has a double charge for the subscription and still no refund!!!!</p> <p>So we are now on R720.00 That has been added to my bill since January!!!!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
