PT
Paul T

1 reviews | Active since Jun 2020

23 Mar 2024, 04:32

VODAPHONE DEDUCTING OUT OF DATA BUNDLES FROM PREPAID AIRTIME

Once again Vodacom is deducting out of data bundles from my airtime. I received an sms from Vodacom this morning that R21.90 has been deducted this month to date. I have no contract with Vodacom. I am prepaid for airtime and buy data as when required. So why does Vodacom deduct out of data bundles? If I have no data then I do not have data until I purchase data. Welcome to Vodacom South Africa another dishonest company.

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2024, 08:56
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team