PT
Paul T
1 reviews | Active since Jun 2020
23 Mar 2024, 04:32
VODAPHONE DEDUCTING OUT OF DATA BUNDLES FROM PREPAID AIRTIME
Once again Vodacom is deducting out of data bundles from my airtime. I received an sms from Vodacom this morning that R21.90 has been deducted this month to date. I have no contract with Vodacom. I am prepaid for airtime and buy data as when required. So why does Vodacom deduct out of data bundles? If I have no data then I do not have data until I purchase data. Welcome to Vodacom South Africa another dishonest company.
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Replies (1)Vodacom's replyOfficial
23 Mar 2024, 08:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2024, 08:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
