OS
Oratile S
1 reviews | Active since Mar 2021
20 Oct 2023, 11:50
Vodapay...what a ****ty app
Vodaypay...They advertise al***** but don't do what they are suppose to. You download the app, but whenever you try to upload statements then it kicks you out Then when you try to chat to their useless Bot, worse cannot help, stick to humans. If you send an email for assistance then they don't help you. No one takes accountability. VODACOM pay the guy who came out with the please call me's and then you shut down. Tyme bank can rather come up with their own network
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
20 Oct 2023, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2023, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
OS
Oratile S's updateReviewer Update
20 Oct 2023, 13:57I will wait for the call
OS
Oratile S's update20 Oct 2023, 13:57
Reviewer Update
I will wait for the call
OS
Oratile S's updateReviewer Update
20 Oct 2023, 14:50Nobody has called me as yet and this is urgent
OS
Oratile S's update20 Oct 2023, 14:50
Reviewer Update
Nobody has called me as yet and this is urgent
OS
Oratile S's updateReviewer Update
20 Oct 2023, 15:22I have even tried the vodapay app again, but i still get the same error
OS
Oratile S's update20 Oct 2023, 15:22
Reviewer Update
I have even tried the vodapay app again, but i still get the same error
Vodacom's replyOfficial
23 Oct 2023, 11:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. RegardsVodacom Consumer Website Team
Vodacom's reply23 Oct 2023, 11:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. RegardsVodacom Consumer Website Team