SS
Saint S
1 reviews | Active since Jun 2023
21 Aug 2024, 12:59
VODAPAY/NAIRTIME
I made a an application for a loan on VODAPAY/NAIRTIME. They asked to do a credit enquiry, the app kept loading and eventually went through. Later they put 4 credit enquiries on my credit report and messed up my score. Worst of all the app had issues with my bank card so I eventually didn't finish the process. Now I have 3 additional credit enquires just chilling on my credit report.
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Vodacom's replyOfficial
21 Aug 2024, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Aug 2024, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
SS
Saint S's updateReviewer Update
04 Sept 2024, 10:21Thank you for your assistance.
SS
Saint S's update04 Sept 2024, 10:21
Reviewer Update
Thank you for your assistance.