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Tracey R
1 reviews | Active since Jul 2019
01 Jun 2024, 22:39
Vodapay Vouchers
BP vouchers do not work. I have tried to BP garages in Alberton and get told the machine at the garage does not work. So they why do you sell these vouchers and they don’t work. Then secondly I had a R500 voucher advance which I paid on the 20th of May and then you deduct the money off my account again on the 29th of May. What is happening with your service Vodacom!! So disappointed
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Replies (2)
Vodacom's replyOfficial
03 Jun 2024, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tracey R's updateReviewer Update
08 Jun 2024, 18:17I still have no answer as to why I can’t use my 2 BP vouchers if you can’t explain why we can’t use them please give me my money back
Paying for something and then it can’t be used is not right
Paying for something and then it can’t be used is not right
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Tracey R's update08 Jun 2024, 18:17
Reviewer Update
I still have no answer as to why I can’t use my 2 BP vouchers if you can’t explain why we can’t use them please give me my money back
Paying for something and then it can’t be used is not right
Paying for something and then it can’t be used is not right