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gerald.naidu gerald.naidu
1 reviews | Active since Mar 2012
20 Feb 2026, 11:54
Vodapay Vouchers ****
I received a notification from the Vodapay app for an extra 20% voucher for Roccomammas. Go to the app and only get 12% extra. The Picture states 20% but when you try to check out, you receive less. Chatted to an agent (Mpho) who states that the checkout is always correct and that the Thumbnail Artwork is not correct. So, basically, the Notification and Artwork are incorrect? Seems ********* to bait and switch people. If I blindly checked out the voucher without checking the math, I would have been ******. I checked a few other Retailer's vouchers on the app, and they were all giving less discounts than stated by the thumbnail pictures. Please assist to update your App Vodacom.
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Replies (1)Vodacom's replyOfficial
20 Feb 2026, 12:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2026, 12:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
