PS
Phillip S
1 reviews | Active since Jun 2023
03 Sept 2024, 12:59
VodaPay voucher won't work.
I bought a BP voucher via the VodaPay app and wanted to redeem at a station. It unfortunately kept declining the voucher at multiple different station, and later it said that the voucher had already been redeemed... Even though I was never able to use it.
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Vodacom's replyOfficial
03 Sept 2024, 14:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2024, 14:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team