AF
Adriana F
1 reviews | Active since Nov 2021
23 Jul 2025, 10:55
Vodapay voucher not working
Vodapay vouchers is not working at standard bank, spar, shoprite nor pep. One consultant said I can cancel the voucher (which i couldn't) other 2 consultants just say o sorry but you can't cancel and they can't assist. Leading to me losing the money. Bad bad bad department from Vodacom!!!!!!
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Vodacom's replyOfficial
23 Jul 2025, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2025, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team