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ROGENDREN R
1 reviews | Active since Oct 2012
13 Feb 2025, 10:20
VODAPAY SUCKS!!!
i purchased a vodapay voucher in November 2024. the voucher wasnt delivered and i requested a refund. since then i have submitted all the paperwork and still no refund. really vodacom? 3 months to return money that isnt yours???
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Replies (2)
Vodacom's replyOfficial
13 Feb 2025, 12:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Feb 2025, 12:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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ROGENDREN R's updateReviewer Update
13 Feb 2025, 12:45Ya right! same old story with no resolution!
RR
ROGENDREN R's update13 Feb 2025, 12:45
Reviewer Update
Ya right! same old story with no resolution!