EB
Edith B
1 reviews | Active since Feb 2020
03 Jun 2022, 09:40
Vodapay sucks
I bought yesterday the 02,/06/22 30gig data promotion on vodapay this morning realize it was send to wrong number , and phined vodapay , but as always client looses the data and money and sorry , i can not be happy to make someone els day with data , because i can,,'t afford to buy data again and loose the data and money and all they can say sorry for the inconvience , everyone makes mistakes , but they don't evem try to help a person , so frustted and cross for not getting helped , and not even worth buying through them as promo deals don't change so you can just as well buy through the store or on your phone.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2022, 09:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2022, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jun 2022, 10:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2022, 10:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,