RR
ROGENDREN R
1 reviews | Active since Oct 2012
05 Dec 2024, 08:16
VODAPAY - STAY AWAY
I made a purchase on the VODAPAY app for a restaurant voucher. the voucher wasn't delivered, as per the chat i started immediately, there was a system error and needed to be sent to the back office. i was left to settle the bill after already paying for the voucher.
vodapay then refuses to accept my proof of payment, YET AGAIN VERY EVEIDENT THAT THEY RECEIVED THE MONEY, but now i must wait to get a stamped bank statement showing the transaction! how much of bull is that. bunch of ******. will be sharing this with everyone i know so that they don not use your app.
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Replies (1)Vodacom's replyOfficial
05 Dec 2024, 12:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2024, 12:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
