MM
Maretha M

1 reviews | Active since Dec 2014

22 May 2024, 15:37

Vodapay spams you relentlessly

I was led to believe by Voacom that I needed Vodapay as MyVodacom will be phased out. It is nothing but a spam app that you cannot get rid of for love nor money. You can turn off notifications in the App, you can delete the the App, nothing helps, you are relentlessly spammed with smsses. Thank heavens I never entered my financial info!

0
Replies (2)
Vodacom
Vodacom's reply23 May 2024, 07:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

MM
Maretha M's update18 Jul 2024, 18:36
Reviewer Update
I was overseas and not aware you tried to contact me. I later saw on my smsses you did. Thanks. Have since managed to stop the notifications, but will not use the App, seeing all the complaints here.