Vodapay sms's - poor customer service.

Item: Vodacom
Rating: 1
Author: Elzette L

Poor service is an understatement.

How do I stop the Vodapay marketing sms's on a business red contract? Not even a Vodacom shop can assist me. I have been trying from 2021...

Really now - can you please assist your clients?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

22 Dec 2023, 09:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply22 Dec 2023, 09:50

Official