TM
Tshudi M
1 reviews | Active since Mar 2019
07 Oct 2024, 09:57
Vodapay services
i bought electricity using their Vodapay on the 24th September 2024 for R250, i never received a Token number for that. i called they open a service request and after that they called me saying they will refund. i am still waiting for that no one is giving me any clarity or coming back to tell me what is happening. i am the one who always must call
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Replies (2)
Vodacom's replyOfficial
07 Oct 2024, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Oct 2024, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Oct 2024, 08:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2024, 08:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,