KM
Kedibone M

1 reviews | Active since Oct 2020

22 Dec 2021, 11:15

VODAPAY ****MED MY BUSINESS

Vodapay for smme is a ****, since November 22 my company was promised delivery of a portal after we went through a strenuous process of which involved providing sensitive information, our ID copies our business certificates bank information, to find out that their agents are capable of lying... the business partners are worried about the then use of said information if not for the availability of the payment portal. we have called them for over three weeks and their response is the same, spoke to three of their agents which gave us different stories of what's happening and **** to us, saying we will receive a call and the issue will be resolved. we reached out on Twitter, and their social media team keeps us in a loop of responses that say please wait for feedback?? feedback on an issue that the agents said they resolved???

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team