ME
MOHAMED E

1 reviews | Active since Nov 2012

11 May 2022, 14:47

Vodapay Rogues

The Vodacom Vodapay app and the consultants are a bunch of thieving rogues. i hit all my tasks this past week to hit R200 of using the app to purchase things, to get a R50 Coupon. it took me 3 days to get that sorted out with around 6 calls as it was not loading to my app. i used the app every single day of my life. today i got offered the deal for R1 for 1Gig to use for the dagly. when i went to go make payment of using mt card details as it, is saved on my app. It used the whole R50 coupon to purchase something that was R1. so i bought R1 1GIG data for R50. got the guys to call me from Vodapay and their answer is sorry thats how the coupon works cant help me. i used the app to buy things so i could get the coupon. things are tough these days sp wherever you can get something as a bonus you will try to get it. i am not a fool to use R50 to buy R1 data. come on Vodacom i thought the days of robbing people was over.

0
Replies (4)
Vodacom
Vodacom's reply12 May 2022, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

ME
MOHAMED E's update16 May 2022, 15:15
Reviewer Update
dear Vodacom . yourl sent me sms's instead of calling me with my problem. and after how many days yourl get back to me to blatantly say that we DONT CARE THAT YOU USED R50 TO BUY SOMETHING TO THE VALUE OF R1. GO FLY A KITE AND F U. THATS BASICALLY WHAT YOURL ARE TELLING ME. I JUST HOPE PEOPLE START TO REALISEE WHAT BE ******* THAT VODACOM IS AND THAT ALL THESE YEARS THEY BEEN ROBBING PEOPLE. I HOPE THEY LOSE BUSINESS IN EVERY ASPECT THAT THEY ARE TRYING TO MAKE MONEY
ME
MOHAMED E's update17 May 2022, 13:32
Reviewer Update
USELESA
ME
MOHAMED E's update17 May 2022, 13:32
Reviewer Update
USELESS