rC
ria C
1 reviews | Active since Jul 2011
23 Nov 2023, 14:57
Vodapay refuses to stop sending me marketing messages
I am being inundated with marketing messages from Vodapay. I have asked Vodapay on numerous occasions to stop sending me these messages, but they obviously refuse to do so. I am being told to use the vodapay APP to cancel these messages, but I do not have the vodapay APP!
Do I have to go to a police station to report them for harassment, or what?
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Vodacom's replyOfficial
24 Nov 2023, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2023, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team