MS
Mathapelo S
1 reviews | Active since Sept 2014
28 Feb 2025, 15:14
Vodapay refund
Good day, I just want to find out when am i getting my refund back as it's been a month now since i have responded to the email request. Nothing since then
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Mar 2025, 11:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2025, 11:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Mar 2025, 05:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2025-03-07 at 13:47:59 you have received the email from the Senior Administrator, and you have responded to her as well. She will process th erefund.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Mar 2025, 05:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2025-03-07 at 13:47:59 you have received the email from the Senior Administrator, and you have responded to her as well. She will process th erefund.
Regards
Vodacom Consumer Website Team
Best regards,