VODAPAY NO REFUND AND NO COMMUNICATION:

On the 26 November of last year during the black Friday weekend sale, I purchased a volcano pisces buds. First it took about two weeks and I did not receive my product. When I contacted VODAPAY they stated the item was with the delivery company and was being returned back to them. They would resend the item back to me, but it would only arrive around Christmas. I then requested a cancelation of the order and a refund. To date I have neither received my refund or the product. About two weeks ago I contacted vodacom request my refund, they stated that domeone from the Vodapay department would contact me, I'm still waiting......