TD
The D
1 reviews | Active since Sept 2021
09 Sept 2021, 05:14
VodaPay Max killing small businesses
. Amongst many similar transactions, a customer paid me a sum of R3009.35 on 05 July 2021, but to date (66 days later) they still haven't released the money to me. I have called and sent numerous emails to Vodapay to resolve same, instead they shift the blame and say it's the holding bank which is Nedbank. This kills small businesses that they claim to be supporting. Cashflow is the life blood of every business.
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Vodacom's replyOfficial
09 Sept 2021, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2021, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TD
The D's updateReviewer Update
09 Sept 2021, 09:53Vodacom's service and attitude is appalling. All they can do is send these generic automated responses. Really? They are not taking their customers seriously!
TD
The D's update09 Sept 2021, 09:53
Reviewer Update
Vodacom's service and attitude is appalling. All they can do is send these generic automated responses. Really? They are not taking their customers seriously!