VodaPay Kwika POS delays payouts

I shared a review on 11 Mar 2024 complaining about VodaPay suspending my VodaPay Kwika transactions. In some instances an email is sent requesting supporting documentation e.g. invoice and proof of the transaction (e.g. 5-May transaction R6800 and email was received on 6-May and I responded on 6-May). In some instances a transaction is suspended with no notification and I must contact VodaPay for support (e.g. 27-May transaction R3400 and I contacted VodaPay on 30-May).

Vodacom made a lot of effort to resolve my previous hellopeter complaint but they have not resolved the issue of transactions being suspended. There is no guarantee that the use of a VodaPay Kwika POS device will result in payment without transactions being suspended. Following up on these transactions, waiting days for payments, losing interest on significant amounts will kill any small business. The answer is not to use a VodaPay Kwika POS for your business.