VodaPay Kwika Card Machine. Very bad choice

I bought the kwika card machine from Vodapay as a backup machine from Yoco for the other business bank account I have. NB: People do not buy this VodaPay Kwika Card Machine. They have lots of different stories when it comes to releasing your money to your business bank account. Firstly I was told 24hrs after 12pm it will be released then it was 48hrs. Then it follows on weekend they can't help you till Monday. They won't notify you of anything about why they can't pay. I called them all the way it is a different story they can't release it because 1. the money on the system is received. 2 I will be paid after 12pm the following day. 3. now payment will not be made there are red flags on the system. 4. finance decided to suspend your money I need to call the following day and request to be released. 5. money is reconciled 6. A lot of money can not be released after 48 hrs need to be investigated first. 7 investigation is about where it comes from. 8 when I ask how much is a lot of money no one knows except the finance dept. 9 they can't put you through to finance you need to send an email. 10. Response can be after 48hrs. This is how Vodapay supports us to run our business. The transaction was made on the 6th Oct and 10th Oct I still need to wait for another two days to argue for the money to be released. I have been using YOCO since it started I have never experienced this. People the best way to go is not Kwika card machine. Is this a ****? Bad experience. I am not sure if Kwika will ever pay back the money right now I am serving my clients with reserve because I was depending on the money they pay to give good service